Who we serve

An AI receptionist for every kind of office

If your business books appointments, answers questions by phone, or misses calls when the team is busy, Valley Front Desk can help. Here's what it handles for different kinds of offices. Every setup follows your rules, and you approve every answer.

Industries

Medical practices

Primary care, specialty and urgent-care front desks.

  • Appointment requests, reschedules and new-patient details
  • Which insurance plans you accept, with carrier and member details collected for your team
  • Refill, referral and test-result calls become messages for your clinical team
  • Urgent symptoms routed to your on-call provider; signs of an emergency get a clear "call 911"
  • No medical advice, ever. BAA signed before go-live

Dental & orthodontic offices

General, pediatric and orthodontic practices.

  • New-patient cleanings, exams and consults
  • "Do you take my insurance?" answered from your list, never a coverage promise
  • Toothaches and knocked-out teeth routed to your on-call dentist

See everything it does for dental offices →

Chiropractic & physical therapy

Clinics with busy schedules and lots of repeat visits.

  • New-patient evaluations booked or requested
  • Rescheduling for recurring visits
  • Insurance and referral questions from answers you approve
  • What to wear and bring to a first visit
  • No exercise or treatment advice; clinical questions go to your team

Med spas

Aesthetic and wellness clinics.

  • Consultation bookings for the treatments you offer
  • Pricing and package questions, using only prices you approve
  • Pre-visit instructions in your own words
  • Calls about a reaction after treatment routed to your on-call provider
  • Never recommends treatments or gives medical advice

Veterinary clinics

Small-animal and mixed practices.

  • Wellness, vaccine and sick-visit requests
  • Pet and owner details collected for your team
  • Urgent cases routed to your on-call vet or the emergency animal hospital you name
  • Payment options and policies you approve
  • No medical advice for pets

Accounting firms & insurance agencies

CPAs, bookkeepers, tax preparers and independent agencies.

  • Appointment booking, including busy-season overflow
  • Hours, document drop-off and what-to-bring questions
  • Policy, claim and account calls become messages for the right person, with a callback number
  • Never gives tax advice, quotes premiums or makes coverage decisions

Real estate

Brokerages, teams and independent agents.

  • Showing and consultation requests sent to the right agent
  • Listing questions answered from details you provide
  • Buyer and seller contact details captured while the lead is warm
  • Never negotiates or makes promises about a property

Property management

Residential and commercial property managers.

  • Maintenance requests logged with the unit, the problem and access details
  • After-hours emergencies, like a leak or no heat, routed to your on-call line
  • Questions from prospective renters, and showing requests
  • Rent and balance questions become messages for your office

Home services

HVAC, plumbing, roofing and other trades.

  • Service calls and estimates booked into the times you offer
  • Address, problem and best time captured for your dispatcher
  • No-heat, no-AC and burst-pipe calls routed to your on-call tech
  • Safety emergencies get only the instructions you approve, such as calling 911
  • Service areas, hours and payment options you approve

Salons & spas

Hair salons, barbershops, nail studios and day spas.

  • Bookings, reschedules and cancellations, with your policy
  • Services and prices you approve
  • Gift card, product and hours questions
  • Evening and weekend booking calls answered instead of going to voicemail

Don't see your business?

If your office books appointments or takes calls your team can't always answer, it's probably a fit.

  • Clinics, studios, agencies, repair shops, schools and more
  • We write the playbook around how you already work
  • We'll tell you honestly if we're not the right fit

Ask us about your business

Same rules everywhere

Whatever your field, the ground rules don't change

These are built into every office's setup. They aren't settings you have to remember to turn on.

  • No professional advice. No medical, legal, tax, financial or safety advice of its own.
  • No promises. No coverage, pricing or outcome promises you haven't approved.
  • No card numbers by phone. Payments only ever go through secure links or card readers your office controls.
  • No pretending. It will always say it's an AI and always offer a person.
  • No marketing calls or texts without the customer's consent.

For dental offices

Run a dental, ortho or pediatric dental office?

We built a page just for you: new-patient calls, insurance questions, dental emergencies, and our Sunny Smiles demo call.

See the dental pageHear the demo

For law firms

Run a law firm or a solo practice?

We built a page just for you: new-client intake with conflict-check details, consultation booking, urgent calls to your on-call attorney, and no legal advice, ever.

See the law firm pageAsk about a pilot

Industry questions

Is the assistant set up differently for each industry?

Yes. We write a playbook for your office: your services, your hours, your booking rules, what counts as urgent, and who gets those calls. You approve every answer before it's used.

Does every industry need a BAA?

A Business Associate Agreement is a HIPAA requirement, so it applies to healthcare offices like medical, dental, chiropractic and therapy practices. We sign one with those offices before any patient call. Every office's calls will run on the same voice platform, with a BAA before go-live and the same encryption and redaction.

Will it give advice in my field?

No. It doesn't give medical, legal, tax, financial or safety advice of its own. It answers office questions from answers you approve and passes everything else to your team.

Try it free for 14 days

Founding offices get a free 14-day after-hours pilot. We set everything up, there's no contract, and your founding price stays locked for 12 months.

Ask about a founding spotHear the demo first